Which EAP model describes services delivered through a network of external providers rather than a single employer?

Which EAP model describes services delivered through a network of external providers rather than a single employer?

• A. Internal staff model
• B. External staff model
• C. External network model
• D. Hybrid model

Answer: (C)

This item tests how EAP services are organized by who provides them. An external network model describes EAP services delivered through a network of external providers, not tied to a single employer. In this setup, the program contracts with multiple external professionals and organizations—counselors, clinics, vendor partners—across locations and specialties, enabling broader access, localized care, and a coordinated referral and credentialing system. This stands in contrast to in-house internal staff, which relies on internal employees; and to other models that rely on a single external staff vendor or a mix of internal and external staff. So the described approach is the external network model.

This item tests how EAP services are organized by who provides them. An external network model describes EAP services delivered through a network of external providers, not tied to a single employer. In this setup, the program contracts with multiple external professionals and organizations—counselors, clinics, vendor partners—across locations and specialties, enabling broader access, localized care, and a coordinated referral and credentialing system. This stands in contrast to in-house internal staff, which relies on internal employees; and to other models that rely on a single external staff vendor or a mix of internal and external staff. So the described approach is the external network model.