Which statement about EAP case notes is true?

Which statement about EAP case notes is true?

• A. Case notes are never kept.
• B. Case notes are shared with all employees.
• C. Case notes are maintained as part of the confidential file.
• D. Case notes are only kept for tax purposes.

Answer: (C)

In EAP practice, documenting what happens in sessions while protecting privacy is essential. Case notes are kept in a confidential file, not scattered in general HR records or shared with everyone. These notes capture assessment details, goals, interventions, progress, and any safety concerns, and they help ensure consistent, safe care. Access to these notes is restricted to the EAP professional and others only with the client’s consent or when legally required. They are not kept solely for tax purposes, and they are not openly shared with all employees. That’s why the statement that case notes are maintained as part of the confidential file is the true one.

In EAP practice, documenting what happens in sessions while protecting privacy is essential. Case notes are kept in a confidential file, not scattered in general HR records or shared with everyone. These notes capture assessment details, goals, interventions, progress, and any safety concerns, and they help ensure consistent, safe care. Access to these notes is restricted to the EAP professional and others only with the client’s consent or when legally required. They are not kept solely for tax purposes, and they are not openly shared with all employees. That’s why the statement that case notes are maintained as part of the confidential file is the true one.