Which statement about EAP cases is true?

Which statement about EAP cases is true?

• A. They are informal and do not keep notes.
• B. They involve a formal documented relationship between an EA professional and participant, with confidentiality and awareness by the participant that they are in an EAP case.
• C. They are always public records.
• D. They do not require consent to share information.

Answer: (B)

The essential idea is that EAP work operates through a formal, confidential professional relationship with documented records, and the participant is informed that they are in an EAP case. This combination—an intake and case documentation, a guaranteed level of confidentiality, and clear disclosure to the participant that they are in an EAP engagement—best describes how EAP cases function. Information is kept confidential and accessed only by authorized personnel, and sharing typically requires the participant’s consent unless there are specific legal or safety exceptions. The other statements don’t fit EAP practice: EAPs are not informal, they do keep notes, they are not public records, and information sharing generally cannot occur without consent except under allowed exceptions.

The essential idea is that EAP work operates through a formal, confidential professional relationship with documented records, and the participant is informed that they are in an EAP case. This combination—an intake and case documentation, a guaranteed level of confidentiality, and clear disclosure to the participant that they are in an EAP engagement—best describes how EAP cases function. Information is kept confidential and accessed only by authorized personnel, and sharing typically requires the participant’s consent unless there are specific legal or safety exceptions. The other statements don’t fit EAP practice: EAPs are not informal, they do keep notes, they are not public records, and information sharing generally cannot occur without consent except under allowed exceptions.